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Delivery & Returns

Normally, orders received before 2pm will be sent out the same day. We use DPD for delivery of your items. Usually items will be with you the following day, but we do not guarantee this.

Please see below if you are from the Scottish Highlands and Islands as there may be an additional carrier charge with DPD:

AS OF APRIL 27TH 2021:-

Highlands of Scotland 

Postcodes AB30 - AB38, AB44 - AB56, FK17 - FK99, IV1 - IV28, IV 30 - IV 39, IV 52 - IV54, IV63, KW1 - KW14, PA21 - PA33, PA34 - PA40, PH18 - PH26, PH30 has a carriage of £15.00 + VAT up to 10 kg on a 2 day service

Islands of Scotland

Postcodes HS1 - HS9, IV40 - IV51, IV55 - IV56, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, PH60 - PH44, ZE1 - ZE3 has a carriage charge of £20.00 + VAT up to 10 kg on a 2 to 4 day service

Channel Islands - Guernsey / Jersey etc.

Postcodes GY & JE has a carriage charge of £21.00 + VAT up to 10 kg on a 2 day service

Isle of Man

Postcode IM has a carriage charge of £15.00 + VAT up to 10 kg on a 2 day service

Northern Ireland

Postcode BT has a carriage charge of £14.00 + VAT up to 10 kg on a 2 day service

Republic of Ireland

All postcodes has carriage charge of £14.00 + £2.50 customs clearance up to 10 kg on a 2 day service

Scilly Isles

Postcode TR21 has a carriage charge of £21.00 + VAT up to 10 kg on a 2 day service

Isle of Wight

Postcodes PO30 - PO41 has a carriage charge of £15.00 + VAT up to 10 kg on a 2 day service

We shall use all reasonable endeavours to despatch the goods by the date agreed with you, but we do not accept liability for failure to deliver within the stated time where this is caused by circumstances beyond our reasonable control

Goods should be examined immediately upon receipt and any discrepancy or damage notified to us within 48 hours.

With regard to non-delivery of the goods, you must notify us within 3 days of the date of the invoice.

If you do not receive all of the goods within 3 days of the date of delivery, you must notify us immediately.

We will accept return of goods from you, only by prior arrangement, subject to a 20% restocking charge unless agreed otherwise.

Postage cost is non-refundable.

You must pay for the goods to be returned.

We undertake to repair or replace free of charge, within reasonable period from the date of sale, any items supplied, which by common consent are shown to be defective in workmanship or material. No liability for consequential loss, damage or injury is accepted. Nor can we accept liability for any additional costs or expenses incurred by the purchaser or used consequent upon defect, breakage or other failure.